Armstrong Set-top Manual de usuario descargar pdf (Pagina 18)

“Programs from premium channels are listed in my ON

DEMAND menu. Can I watch them?”

If you already have a subscription to a premium channel as

part of your television package, you can automatically access

that channel’s ON DEMAND programming. It’s included to

make your premium channel subscription an incredible value.

If you don’t subscribe to one of these premium channels,

you’re missing out on some of the best of ON DEMAND.

“I started to order something on ON DEMAND but I don’t

want it any more. What do I do?”

When you reach the order confirmation screen, select Don’t

Order to cancel and return to the previous screen. Once

you’ve confirmed a purchase, it’s too late to cancel. If you are

accidentally charged for something you didn’t order, call and

ask a Customer Service representative to correct the error.

“I forgot my PIN. What do I do?”

Call Customer Service at 1.877.277.5711. They’ll help you

clear your PIN and set up a new one.

“Sometimes my picture breaks up or I get a blank screen.

What’s happening?”

Your set-top box might be receiving a weak signal. If this

happens, stop your program, exit ON DEMAND, then re-enter

and try again.

If you have more questions about your ON DEMAND service,

go to ArmstrongOneWire.com or call Customer Support at

1.877.277.5711.

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Armstrong Set-top Manual de usuario Pagina 18